I’m 62 years old, and until now, I’ve never really felt like I’d been discriminated against because of my age.

I’ve been with the same banking institution for more than twenty years and have never had to pay a monthly service fee. The fees have always existed—I just never found myself in a situation where they applied to me.

When I started working for my last employer back in 1986, the bank was running a promotion that waived all service fees as long as I remained employed there. Over the years, the bank changed ownership several times, but they continued to honor that agreement.

One of the requirements for avoiding the fee was having at least $500 a month deposited electronically into the account. That wasn’t a problem since my entire paycheck was direct deposited every two weeks, and it was well over the minimum.

I retired in the summer of 2018, so the direct deposits stopped. Somehow, though, the fee waiver continued. I wasn’t asking questions.

About six months ago, I received a notice saying the monthly service fee was increasing from $10 to $15. Curious, I called the bank to ask why I had never been charged the original $10 fee. They searched my account, couldn’t find a reason, and simply told me not to worry about it.

So… I didn’t.

That worked out fine until Thursday of last week.

I noticed that beginning in May, I had been charged the new $15 monthly fee. Once again, I called the bank. Once again, no one could explain why it had suddenly started.

The representative did explain how I could avoid the fee. Here were my options:

• Have at least $500 a month deposited directly into my account. I’m retired. My income comes through my financial advisor, and they don’t use direct deposit. Could I change that? Maybe. Do I want to untangle all of that? Not really.
• Maintain a minimum balance of $1,500. I’m on a fixed income, so that’s not very realistic.
• Be between the ages of 17 and 24. Well… I missed that window by about 38 years.
• Be a current or former member of the military. I appreciate those who have served, but that doesn’t apply to me.

So, unless I’ve overlooked something, if you’re a retired senior citizen on a fixed income, your option is to pay the $15 every month.

Could I switch banks? Sure. But anyone who’s ever changed banks knows it’s about as much fun as a root canal. Every automatic payment, every subscription, every bill has to be updated. And if you’ve ever had your debit card hacked, you already know it can take months to get everything straightened back out.

I’ve left a message with my financial advisor, and I’m hoping they might have a solution that doesn’t involve jumping through flaming hoops.

Some people might wonder why I’m making such a big deal over $15 a month.

Here’s why.

When you’re living on a fixed income, $15 isn’t “just” $15. That’s $180 a year. That’s groceries. That’s medication. That’s gas in the truck. Those dollars matter.

Maybe I’m old-fashioned, but it seems like banks should reward customers who’ve remained loyal for decades instead of making them feel like they’re being penalized for getting older.